Frequently Asked Questions

All rent installments are due on or before the 1st of each month for the duration of the lease term. There is a five day grace period that ends at 11:59 PM on the 5th of each month, during which payments will be accepted without incurring late fees.  

Follow these steps to setup autopay:

1. Login to the Resident Portal (see “Account Login” for help).
2. Enter new account information or edit the currently saved  information. This will be the account that the rent payment is deducted  from on the 1st of each month.
3. Check the box for automatic payments to sign up for auto draft.

Rent charges can be seen within the Resident Portal. The rent  installment amount can also be found within the signed lease agreement. A  copy of the lease can be viewed within the Resident Portal.  

• Internet, trash, water, and sewer.
• All units are fully furnished.
• The Oasis includes a 24 hour fitness center, clubhouse, courtyard with grilling areas, nature trail, saltwater pool.
• The Oasis and Cornerstone offer FREE LU SHUTTLE.
• All Communities offer FREE PARKING.

When you rent with us you are only responsible for YOU. If you rent a  regular apartment with another company in town and one of your  roommates falls on hard times or skips their rent . . . you are responsible for their rent and their utilities if they do not pay.

This is a great benefit that our students and parents love!

A late fee is 10% of the total rent amount. Late fees are applied to the account after a 5 day grace period.  Don't pay late! Set a reminder in your phone to pay BEFORE the 1st each month!

Deposit refunds are issued within 45 days of the lease end date.  Residents will receive an itemized report with any damages that are  deducted from the deposit amount. 

No need to bring a moving truck! Our apartments are fully furnished. 

College Square, Cornerstone, 1 & 2 Bedroom Oasis - Full XL

4, & 6 Bedroom Oasis - Twin XL

We recommend for common areas kitchenware (utensils, pots, pans, etc.), bathroom supplies, and cleaning products. For individual rooms we recommend bedding (see above for bed sizes), pillows, clothes hangers, etc. 

Prior to move-in residents will receive an email containing a Resident  Portal username and password. This information can be used to login to  the associated account within the Resident Portal.

Simply go to the Resident Portal and click “Reset Password”, a new password will be sent to the email  address associated with the account. Just follow the instructions within  the email to log in. 

If another room is available, a written request can be submitted to the  property manager for a room transfer. Please send the request to gm1@vuecommunities.com 

Residents can apply for a transfer to another community anytime, but cannot transfer until the current lease term is over. 

Packages can be sent directly to individual apartments. Unfortunately the offices cannot accept packages. 

Parking information will be emailed prior to move -in, only one vehicle  can be registered per resident. Decals will be issued at move-in. 

Parking is on a first come first served basis. No commercial or RV parking. 

We are proud to provide internet at all of our student communities.  Below is a list of the internet providers and the associated contact  information.

1. College Square: Comcast 855-638-2855
2. Cornerstone: Lumos 855-465-8667
3. Oasis: Single Digits 833-738-4721

Lease Period: Our lease period is approximately 11.5 months. The lease agreement reflects the total rent amount divided by 12 equal installments. 

Late Arrivals: After 2023 Fall Semester begins if we have rooms available, new leases are 11 equal installments at market rates.

Residents may select 12 installments starting August 1, 2023 for The Oasis, August 15, 2023 for The Vue at College Square and The Vue at Cornerstone, or 11 installments starting September 1, 2023.